Deskside Client AI Tester

Perform comprehensive testing of desktop application packages, validating packaging standards, deployment readiness, installation behavior, application integration, and system stability.

· Conduct integration, functional, regression, smoke, and sanity testing as needed.

· Design and document test plans and test cases based on product requirements and testing scope.

· Execute test cases, analyze test results, document test evidence, manage defects, and track test closure using Jira and OpenText ALM.

· Automation Testing: Build and maintain reusable automation frameworks using OpenText UFT, including functions, object repositories, reusable actions, and data-driven test scripts across multiple Windows OS languages other than U.S English.

· Troubleshoot UFT UI object identification, dynamic UI behavior, environment-specific issues, and

script execution failures.

· Develop AI agents with Microsoft Copilot to automate testing and repetitive tasks

· Collaborate with packagers, developers, and endpoint management teams to resolve packaging and deployment failures.

· Deploy applications using SCCM and Microsoft Intune, validate deployment behavior, and troubleshoot deployment failures.

· Test Intune remediation scripts, Windows Updates for Business (WUfB) patches, and Microsoft Edge / Google Chrome updates.

· Perform Windows device staging using bootable media, including Autopilot/Intune enrollment, post-staging configuration and application installation.

· Support emergency package testing during weekends or outside support hours, as required.

Must Have:

Testing & Automation Tools: Strong experience using OpenText UFT for desktop UI test automation and OpenText ALM for test management.

· Scripting Proficiency: Strong scripting skills in VBScript and PowerShell.

· Tool Integration: Knowledge of integrating UFT test execution and results with Jira Xray

· AI-based Automation: Familiarity with Microsoft Copilot AI Agents, AI-based object recognition, and newer desktop test automation features

· QA & IT Processes: Strong understanding of the Software Testing Life Cycle (STLC), and IT Service Management (ITSM) processes.

· Windows 11 OS Expertise: Deep understanding of the Windows 11 environment, including the registry, file systems, event logs, services, and OS-level troubleshooting.

· Support four days a week from the office, following the hybrid work model.

· Flexible to work across different shifts

Nice to Have:

Endpoint Management Tools: Hands-on experience with software distribution and modern client management tools, Microsoft Endpoint Configuration Manager (SCCM) or Microsoft Intune.

· Ubuntu and macOS Experience: Experience with Ubuntu Desktop or macOS environments.

· macOS Application Testing Automation: Experience with macOS desktop application test automation.

· Desktop Automation Frameworks: Familiarity with other desktop automation frameworks or tools.

· Application Packaging: Experience with application packaging or repackaging using the PowerShell App Deployment Toolkit (PSADT).

· CI/CD Integration: Experience scheduling, executing, or triggering UFT automated test suites through CI/CD pipelines, such as Azure DevOps or Jenkin