Software Engineer

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.

The Ford Customer Service Division (FCSD) is committed to providing our customers with the “Always On” experience. Our mission is to get our customers back on the road in the shortest possible time. FCSD Tech delivers world-class software that our:

• Dealers use to Diagnose, Repair & Service our vehicles
• Customers use for a seamless Service experience
• Ford enterprise uses to run a highly Profitable, Critical, and Complex Parts & Service business

FCSD is a true one-stop shop, offering comprehensive Diagnostics, Repair & Service Capabilities for a full portfolio of Electrified, Hybrid, and Internal Combustion vehicles globally. FCSD Tech is looking for Software Engineers who embrace Agile-eXtreme/Pair Programming principles to deliver innovative software products for Ford Motor Company, our Dealers, and our Customers.

What you’ll be able to do:

• Core Engineering: Serve as a core member of an engineering team designing and developing production-quality webservices, webpages, APIs, and microservices in a serverless, cloud-native architecture.
• Software Craftsmanship: Demonstrate software engineering excellence through actively coding, pair/mob programming, and performing code and architecture reviews.
• Agile Innovation: Innovate and operate with an iterative, agile, and user-centric perspective, engaging heavily in Test-first Development and Test-Driven Development (TDD).
• Collaboration & Integration: Collaborate with multi-skilled product teams, UX designers, and business partners to translate business requirements into detailed specifications, reduce complexity, and enhance interoperability across the portfolio.
• Testing & Deployment: Enhance testing platforms, improve test automation, and deploy solutions using continuous integration/continuous delivery (CI/CD) pipelines.
• Performance Monitoring: Monitor, evaluate, and troubleshoot the performance of our solutions using advanced cloud monitoring tools.

Qualifications (Experience Required):

• Bachelor’s degree in Computer Science or a closely related field (or equivalent work experience).
• 7+ years of progressive IT experience in Software Engineering, Architecture, and Agile Frameworks.
• 6+ years of Full Stack development experience, specifically with Core Java, Spring Boot, and React.js and/or Angular.
• 5+ years of experience in the following areas:
  • Cloud Services: GCP or similar platforms (Cloud Run, Cloud DB, Secret Mgr, GCS, Big Query, Terraform, etc.).
  • Database Management: Modern databases, both relational and non-relational (e.g., Cloud DB, PostgreSQL, MS SQL Server).
  • CI/CD & Source Control: Deploying software using tools like Tekton, Jenkins, GitHub Actions, and Git.
• Strong front-end development skills (JavaScript, CSS, HTML) and knowledge of UI design and front-end tools (Webpack, Redux, PrimeNG/Bootstrap).
• Experience developing API solutions and utilizing API gateways.
• Knowledge of performance testing frameworks (Mocha, Jest, Jasmine, Karma, JUnit).
• Experience with Cloud Monitoring and troubleshooting tools (Splunk, Dynatrace, etc.).

Preferred Qualifications & Technologies:

• Master’s Degree in Computer Science or a related field.
• Prior IT experience within Ford Motor Company, an OEM automotive company, or Customer Service/Extended Service Business IT systems.
• Deep understanding of Object-Oriented Design Principles and fundamental data modeling.
• Familiarity with eXtreme Programming (XP) practices and a passion for working in a pair-programming environment.
• Advanced CI/CD pipeline experience utilizing tools such as Terraform, SonarQube, Maven, Gradle, and Apigee X.
• Multi-cloud platform experience (Google Cloud Platform, Pivotal Cloud Foundry, Amazon Web Services, Microsoft Azure).
• Experience with machine learning, mathematical modeling, and data analysis is a plus.
• Experience with Agile management tools (e.g., Jira, CA Agile Central/Rally) for tracking backlogs, iterations, and user stories.
• Excellent communication, interpersonal, and problem-solving skills, with the ability to navigate complex decision-making in a rapidly changing environment.