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Business Analyst

Job ID
70334
Category
Ford Credit Services
Location
Chennai, India
Work Type
Hybrid

A Technical Business Analyst with seven plus years of experience who acts as the liaison between the Product and Technical/Engineering teams — translating business needs into clear, actionable technical requirements, and ensuring smooth handoff to development and QA.  Should have worked in a project that involves AI for development and testing.  Hand-on AI experience is preferred.  Should be very proficient with Agile, Scrum and SDLC methodologies.  Excellent communication is a must and should have experience in facilitating meeitngs with multiple stakeholders

  • Analyze business requirements related to Ford Bill (Unified Blilling) domain and recommend solutions to meet business objectives. 
  • Collaborate with cross-functional teams to identify and prioritize requirements and ensure solutions are aligned with overall business strategy. 
  • Work closely with the Product owner to understand the requirements and create JIRA User stories
  • Participate in requirements gathering, design, and testing phases of the software development life cycle. 
  • Develop detailed business requirements documentation, use cases, user stories, and acceptance criteria. 
  • Conduct stakeholder interviews, workshops, and focus groups to gather requirements and feedback. 
  • Facilitate discussions with business and technical teams to ensure shared understanding of requirements and ensure that solutions are feasible. 
  • Work with development teams to ensure solutions meet requirements and are delivered on time and within budget. 
  • Assist in the testing and validation of solutions to ensure they meet business and technical requirements. 
  • Identify areas for process improvement and recommend solutions to optimize workflows.
  • Experience in using AI for breaking down the PRDs into user stories, creating JIRA user stories, etc
  • Bachelor's degree in business administration, Computer Science, or related field. 
  • 7+ years of experience as a Technical Business Analyst. 
  • Strong understanding of SAAS platforms and experience working with cloud-based software solutions. 
  • Solid understanding of software development life cycle methodologies such as Agile, Scrum, and Waterfall. 
  • Experience in requirements gathering, analysis, and documentation. 
  • Strong analytical, problem-solving, and critical thinking skills. 
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment. 
  • Detail-oriented and highly organized. 
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