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Transportation Systems Lead

Job ID
67449
Category
Ford Customer Service
Location
Chennai, India
Work Type
Hybrid
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The Transportation Systems Lead is the primary architect and manager of the FCSD PS&L (Ford Customer Service Department – Part Supply & Logistics)  transportation technology ecosystem. The lead will be  responsible for defining a multi-year strategy to modernize our transportation capabilities, selecting and implementing cutting-edge systems (such as Real time visibility tool , TMS etc), and ensuring these systems deliver measurable ROI and operational efficiency

  1. Strategic Planning & Vision

  • Technology Roadmap: Develop and maintain a 3–5 year transportation systems strategy that aligns with corporate growth and sustainability goals.

  • Market Intelligence: Stay abreast of emerging trends in the logistics industry , including autonomous logistics, AI-driven routing, and IoT-enabled visibility.

  • Business Case Development: Conduct cost-benefit analyses and ROI projections for new system investments to secure executive buy-in.

  1. Implementation & Integration
  • System Selection: Lead RFP (Request for Proposal) processes, vendor evaluations, and pilot programs for new software and hardware solutions in close engagement with IT , finance and  Purchasing 
  • Project Leadership: Act as the Project Manager for large-scale implementations, ensuring milestones are met on time and within budget.
  • Cross-Functional Collaboration: Partner with IT, Procurement, and Legal to ensure seamless data integration with existing ERP/WMS systems and compliance with security standards.
  • Change Management: Develop training programs and documentation to ensure high adoption rates
  1. Operational Management & Optimization
  • System Ownership: Serve as the primary point of contact for system performance, troubleshooting, and vendor relationship management.
  • Data Analytics: Leverage system data to create dashboards and KPIs (e.g., cost per mile, on-time delivery, fuel efficiency, carbon footprint).
  • Continuous Improvement: Regularly audit system usage to identify "feature gaps" and implement process improvements or system upgrades.

Compliance & Safety: Ensure all systems support regulatory compliance 

Education & Experience

  • Education: Bachelor’s degree in Engineering , Supply Chain Management, Logistics, Industrial Engineering, Information Systems, or a related field. An MBA or Master’s in a technical field is preferred.
  • Experience: 7–10 years of experience in transportation or logistics( preferred automotive), with at least 4 years specifically focused on implementing and managing transportation technology (TMS, YMS, Real time visibility etc).
  • Proven Track Record: Experience leading at least one enterprise-wide system implementation from inception to "go-live."

Technical Skills

  • System Expertise: Knowledge of Tier 1 TMS (e.g., Oracle, SAP, Blue Yonder etc).
  • Data Proficiency: Strong ability to work with data visualization tools (PowerBI, Tableau) and a solid understanding of EDI/API integrations.
  • Project Management: Proficiency in PM software and methodologies (Agile, PMP certification etc).

Soft Skills

  • Strategic Thinking: Ability to see the "big picture" while maintaining an eye for technical detail.
  • Influence: Proven ability to lead cross-functional teams and influence stakeholders at the executive level.
  • Problem Solving: A proactive approach to identifying system bottlenecks and developing creative technical solutions.
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