Sr. Manager, Wholesale Channel Sales & Field Ops

Job ID: 73627
Location: Dearborn, Michigan
Category: Marketing & Sales

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At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

Job Type: Full time
Work Type: Hybrid

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In this position...

This newly created role will lead Ford Motor Company’s wholesale sales operations and field engagement across mechanical and collision parts. It combines sales leadership, dealer and distributor partnerships, market planning, team development, and cross-functional coordination to grow then wholesale parts business. This role will interface with the five Market Areas and manage the Parts Operations Manager teams and the Certified Parts Wholesale Dealer Zone Managers to help grow Ford parts sales into the aftermarket through our Dealer network.

You will be responsible for managing Ford Motor Company’s Aftermarket Sales Operations and Field Engagement. You will manage a team of Selling Professionals and coordinate efforts across the Mechanical and Collision parts wholesale space to achieve Ford’s aspiration of being the premier parts provider to our Retail and Fleet vehicle owners in all repair channels. This will include coordinating efforts across the Enterprise with partners in FCSD Retail (Repair Shop), Ford Pro, Field Operations as well as our Dealers and our Authorized Distributor (FAD) partners to find synergies and to grow the Wholesale Parts business. Working closely with teammates is a crucial element of this role, as you'll have regular interactions with stakeholders across the organization including Executive Leadership in FCSD.

What you'll do...

Wholesale Dealer and Ford Authorized Distributor Sales Engagement
Work in partnership with the Dealer Wholesale Operations Program Manager and the Aftermarket Manager to execute the Go-to-Market Plan to deliver the sales in the market
Have direct responsibility for the parts sales objectives assigned to the Dealer wholesale sales
Provide coordination of support activities that promote parts sales with our Certified Parts Wholesale Dealers (CPWD’s), our Ford Authorized Distributors (FAD’s) leveraging existing and new parts purchase and sales focused programs
You will lead in helping Ford win in the Aftermarket through the Dealer Channel leveraging the Motorcraft Brand and newly launched sub-brands (Motorcraft Extend and Motorcraft PRO)
Manage our Field Selling Professionals (Field Sales Enablement) including objectives performance, sales initiatives and identifying and closing market sales performance opportunities while implementing and leveraging newly emerging CRM tools
Internal Team: the Parts Operations Managers (1 per Market Area, LL6) and their direct reports, the Certified Parts Wholesale Dealer Zone Managers (26 total)
External Team: Motorcraft Accelerators are a new capability FCSD is investing in which will provide direct market intelligence, dedicated sales team support and embedded market engagement across the Dealer and Distributor network
External Team: OEC Collision Feet on the Street who work with CPWDs to grow collision parts sales through the OEC suite of solutions
You will also work in partnership with our Operations Team to enhance and grow the performance of Ford Parts purchases and sales in the Independent Aftermarket via our Professional Service Network (PSN) program
Professionally represent the Sales Organization across Industry engagement opportunities (Partner Meetings, Industry Forums, Conferences, Dealer meetings/broadcasts, Dealer and Aftermarket Field Team training and acumen-building)
Help in managing the Fixed and Variable budgets used to support and engage the Field/Dealers in strategic activities and investments with aligned business case practices with our Finance partners
Develop Parts business acumen to become a subject matter expert, synthesizing market intelligence and understanding Ford's competitive advantages and value proposition to support sales growth and Field training
Keep FCSD leadership informed of Field sales activities and performance
Lead in the strategic planning initiatives tied to delivering the Business Plan and Forecast objectives for Mechanical and Collision Wholesale
Partner with OEC and the eCommerce teams to grow and engage eCommerce business via RepairLink/ PartsTech/CollisionLink/etc.
Participate in monthly Wholesale Channel meetings with Field and General Office support staff to review and coordinate workload planning and business priorities
Act the Sales lead for the Wholesale business, including contests and incentives performance, wholesale programs (new and existing), FCSD annual objective setting, business plan support (Market Area and Dealer level), and leading dynamically with the Operations and Aftermarket LL5 counterparts.

Primary Interfaces: FCSD Field Operations; FCSD Field Organization (Market Area Managers, Parts Operations Managers, CPWD Zone Managers); FCSD Dealer Parts Operations (CPWD and RIM Program Managers); PSN Program Manager; Collision Marketing Team; Aftermarket Operations Team, FCSD Strategy Office, Parts Supply and Logistics, Ford PRO, FCSD Finance, Suppliers: OEC, Alteris, One Magnify.

You'll have...

Bachelor's degree in Business, Marketing, or related field
10 + years as a Sales professional with deep sales experience in automotive or other highly competitive industries
Proficiency using Salesforce CRM or comparable sales-focused customer relationship management tools.
3+ years of experience in dealer parts operations, marketing communications, automotive aftermarket, or a related business function.
Strong data management, analytical, and interpretation capabilities, with the ability to translate complex data into actionable business insights.
Experience developing and executing go-to-market plans, sales incentives, contests, and dealer engagement programs.
Ability to build compelling business cases, manage budgets, and partner effectively with Finance teams.
Experience with annual objective setting, forecasting, business planning, and performance management at market-area and dealer levels.
Advanced Microsoft Excel skills, along with proficiency in Microsoft Office applications including PowerPoint, SharePoint, and Teams.
Excellent written, verbal, and presentation communication skills, with the ability to effectively engage diverse internal and external audiences.
Ability to travel domestically (travel required, up to 40%)
You will prioritize the Ford Operating System, leverage GEMBA, and utilize Problem Solving and Daily Management Practices (5-Why, Root Cause Analysis, and Countermeasures with KPI’s)
The ability to build the best Selling Professionals team in the Industry
Fixed & Variable Marketing budget management experience
AI experience integrating into daily activities for efficiencies
The ability to lead a Sales team and to WIN against our competitors!

Even better, you may have...

Demonstrated success growing sales through dealer and independent aftermarket channels.
Familiarity with Ford parts brands, including Motorcraft, Motorcraft Extend, and Motorcraft PRO.
Experience working with Certified Parts Wholesale Dealers, authorized distributors, and professional service networks.
Strong knowledge of mechanical and collision parts wholesale sales strategies.
Experience leading, coaching, and managing field-based sales teams or third-party sales resources.
Proficiency with CRM platforms, sales analytics, market intelligence tools, and performance dashboards.
Established relationships within the automotive aftermarket, collision repair, dealership, or distributor community.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision, and prescription drug coverage
Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.

For more information on salary and benefits, click here: https://fordcareers.co/LL5

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

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Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

Health and Wellness

Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.
Financial and Retirement Programs

Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.
Flexible Vacation and Holidays

Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.
Vehicle Discount Program

The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.
Family Growth and Support

Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.
Additional Programs

Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

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Sr. Manager, Wholesale Channel Sales & Field Ops

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Change the world with your ideas.

Support designed to go the distance.

Health and Wellness

Financial and Retirement Programs

Flexible Vacation and Holidays

Vehicle Discount Program

Family Growth and Support

Additional Programs

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