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ZAF-HCXT Team Leader, CSO, Sen

Job ID
73381
Category
Customer Experience
Location
South Africa, South Africa
Work Type
On-site

To lead, coordinate and control the binning and replenishment operations within the FCSD warehouse, ensuring that all received parts are binned accurately and put away promptly to their correct prime or reserve locations, and that prime pick locations are replenished to support uninterrupted order fulfilment. The role safeguards inventory accuracy, location integrity and stock availability, and drives a clean, safe and well-organized working environment in line with 5S and Ford safety standards.

  • Ensure every received part is binned to the correct prime or reserve location within agreed turnaround times.
  • Investigate and resolve put-away exceptions, including lost, mis-keyed or unbinned parts, and escalate unresolved discrepancies.
  • Identify and implement opportunities to improve binning accuracy, replenishment efficiency, slotting and space utilization.
  • Monitor prime location stock levels and trigger replenishment from reserve to prime in line with replenishment rules.
  • Review the Stock on Hand (SOH) Backorder Value report regularly and take prompt action to ensure parts showing stock on hand are supplied against open backorders without delay
  • Prioritise replenishment of Vehicle Off Roads (VOR), back-order and critical service parts to protect dealer order fulfilment 
  • Support the reconciliation of reserve quantities against stock-on-hand, investigating and clearing reserve exceptions 
  • Ensure bin transfers, location changes and stock adjustments are correctly and timely recorded in PANDA 
  • Manage inter-depot stock movements between the CSO Parts Distribution Centre (PDC) and the offsite warehouse, ensuring transfers are correctly initiated, tracked and received.
  • Conduct regular area inspections and 5S audits of binning and replenishment zones, closing findings promptly 
  • Ensure clear walkways, correct storage, labelling and segregation, and a clean, safe and well-organized workplace 
  • Coach, develop and motivate team members; identify training needs and ensure competency in binning, replenishment, PANDA transactions and PMHV operation.
  • Working throughout shutdown period in December and permanent shift hours during the year
  • Matric/ Grade 12
  • National Diploma in Supply Chain/ Logistics or any other filed is preferred 
  • Valid Forklift Driver’s License added advantage
  • Minimum 2-3 years’ experience in auto environment
  • Strong communication and team building.

  • Knowledge of Ford Systems

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  • Customer Experience, South Africa, Western Cape, South AfricaRemove

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