Business Office Specialist

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

In this position... 
The Service Engineering & Operations (SE&O) Business Office Specialist reports directly to the SE&O Business Operations Manager. The SE&O Business Office Specialist is responsible supporting activities related to business operations of the organization which may include assisting with: governance, strategic planning and project management support as well as other projects as assigned. 

What you'll do...

Operations Support

• Support the Business Ops Manager with global governance forums which includes developing agendas, coordinating with presenters, actively participating in meetings, and meticulously tracking action items to completion.
• Contribute to monthly Business Operations reviews for SE&O by preparing comprehensive data and analytical input for SE&O.
• Maintain SE&O governance calendars on a recurring basis, ensuring accuracy and timely communication of key organizational activities.
• Monitor and track assignments driving accountability and ensuring timely, high-quality completion of tasks.
• Provide PMO support as needed.
• Oversee and maintain the SE&O Executive Director’s SharePoint site, centralizing critical information and enhancing organizational transparency and accessibility for stakeholders.
• Coordinate and synthesize performance data for underperforming areas, delivering concise and timely updates to the leadership team to support informed decision-making.
• Assist in the development and execution of SE&O business plans through administrative and analytical contributions.
• Provide analytical support for special studies and ad hoc initiatives.
• Develop detailed, data-driven content for high-impact business presentations.

Strategic Support

• Support coordination of PDCAs with DRIs when monthly KPI performance is below plan

• Complete ad hoc and special projects in alignment with strategic priorities.

• Provide whitespace thinking on new, emerging, and complex challenges and opportunities for the business.

You'll have...
Minimum

• Bachelor’s degree or equivalent experience with experience in business, finance, or a similar area

• 2 -5 years experience in business operations

• A highly curious and humble nature that pushes you to dig deep into answering 

• questions while being flexible in your opinions and data-driven in your recommendations

• Demonstrated growth of being accountable for increased responsibilities

• Proficiency with the Microsoft Office Suite

• Comfort with ambiguity and proficiency in the ability to plan, organize, and drive results in an unstructured environment

• Excellent written and oral communication and presentation skills
• Ability to build strong relationships, work effectively with a team, and demonstrate emotional resilience
• Self-Starter and quick-learner with ability to multi-task and work on multiple/complex projects at the same time
• Strong analytical, problem-solving, and organizational skills
• Excellent analytical ability and attention to detail
• Master Excel and PowerPoint skills required

Even better, you may have...
Preferred

• MBA Preferred

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
• Paid time off and the option to purchase additional vacation time. 

This position is a range of salary grades 6-8 and ranges from $72,480-162,120.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. 

Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Hybrid  #LI-TS3