Global CX Consolidation and Remote Experience Supervisor

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Finance strategically partners with operations to drive outstanding business results and enhance Ford’s industry leadership. When you join us, you’ll be able to contribute financial expertise that impacts all areas of our company, including planning, manufacturing, marketing and global distribution.

In this position...

Global CX Consolidation and Remote Experience Supervisor

Finance strategically partners with operations to drive outstanding business results and enhance Ford’s industry leadership. When you join us, you’ll be able to contribute financial expertise that impacts all areas of our company, including planning, manufacturing, marketing and global distribution.

This position takes lead with consolidating the Customer Experience Global Financial Forecast in all initiatives to deliver the close and monthly forecast, and provides key strategic advice to operating partners within the Remote Experience Program. The position will negotiate Business Plan commitments with functional skill teams and market owners to ensure balanced approaches to experiences and considering all metrics to deliver on spending commitments. The position helps develop business cases to understand the enterprise value of the Remote Experience Program, while ensuring Internal Control compliance and management of Reserve Adequacy studies.

As a key member of an agile Finance team, you will collaborate with cross-functional partners to exert significant influence and contribute directly to the bottom line. The ideal candidate will be a proactive leader, ready to apply exceptional business acumen, leadership skills, and proactively identify modernization opportunities through implementation of advanced data analysis tools. This high-visibility opportunity offers invaluable experience at the intersection of strategic thought leadership, collaborative business partnering, and advanced technical finance skills.

What you'll do...

Financial Planning & Analysis:

• Oversee the preparation and analysis of forecasts, budgets, and detailed financial reports.
• Manage target establishment and reporting on status verse target, YOY performance and forecast accuracy, highlighting concerns and opportunities to senior management.
• Lead monthly and quarterly Purchase Order accruals and lead annual procurement process deliverables and timing targets.
• Conduct financial analysis to provide insights into business performance, identify trends, and recommend opportunities and improvements.
• Manage timeline and deliverables of Forward Year Business Plan.
• Evaluate Financial reporting systems and make recommendations for changes to procedures, operating systems, and Financial control functions.

Data & Analytics:

• Utilize advanced data analysis tools for accurate forecasting, optimization, and reporting.
• Extract valuable insights from complex datasets and translate them into actionable strategies to assist in business recommendations.
• Continuously improve Financial management models to ensure targets are achieved.

Leadership & Communication:

• Present findings and strategic recommendations to business partners and other stakeholders.
• Foster a culture of continuous improvement and data-driven decision-making within the team and across CX.
• Establish and foster strong business partnerships with skill teams.

You'll have...

The minimum requirements we seek

• Bachelor’s degree in Finance, Accounting, or Business
• Ability to prioritize and manage multiple concurrent assignments; recognize changing priorities and flexibility to react to modifications as needed
• Strong understanding of internal control and accounting policies to ensure a robust control environment
• Strong communication and interpersonal skills; high emotional intelligence and courage to do what’s right for the business
• Willingness to challenge the status quo and think outside the box for innovative solutions
• Strategic mindset that ties back work to overarching strategic priorities
• Adept at using natural curiosity and autonomy to work in white space

Even better, you may have...

• MBA with a concentration in Finance, Accounting or Business is strongly preferred

• Demonstrated success in delivering exceptional results with the ability to multi-task in the face of ambiguity and rapidly expanding/changing environment

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $115,500-$218,100.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid#LI-MN1