SCM Analyst – Synergy

Market Operations & Order Fulfillment

Inventory & Demand Planning

Supplier & Source Management

Governance, Escalation & Cross-Functional Integration

Process Excellence & Continuous Improvement

Key Performance Indicators (KPIs)

• Responsible for meeting agreed market metrics - Fill rate (Line & Piece), Inventory Turns, Back orders etc.

  • Perform all daily/weekly/monthly processes diligently without any backlog thereby meet key deliverables.

  • Work closely with sources for schedule adherence and ensure timely receipt of parts at warehouse. 

  • Handle ‘Vehicle off road’ orders promptly and provide accurate information to dealers.

  • Initiate airfreight for parts with potential Backorders or Vehicle Off Road orders 

  • Maintain Inventory at optimal level and thereby meet inventory turn targets.

  • Communicate clearly with the suppliers on FAB and Firm requirements 

  • Perform denial analysis and work towards implementing the containment actions.

  • Review forecast changes, stock order suggestions and validate

  • Ensure all open issues are tracked in the issue log with all specific details

  • Participate in markets/source issue log meetings 

  • Follow escalation matrix & follow timely manner

  • Support ATB buy analysis along with affiliate supply/Purchase team. 

  • Handle market queries in timely manner. 

  • Work on continuous improvement initiatives and elimination of NVAs in various process steps

  • Work closely with Purchasing to review the supportability of overdue parts from supplier

  • Work with Purchasing on direct sourcing strategy through cost volume analysis

Facilitate meetings with Market, Purchasing, SCM, Warehouse, STA, Payables for early resolution of supply issues

• Education: Bachelor’s Degree in Engineering / Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related field.
• Experience: 3–5 years of experience in supply chain operations, inventory management, or materials planning (Aftersales/Automotive industry preferred).
• Technical Skills:
  • Proficiency in enterprise ERP/MRP systems (e.g., SAP, Oracle, or proprietary inventory systems).
  • Advanced Microsoft Excel skills (data modeling, VLOOKUP, Pivot Tables, macros are a plus).
  • Familiarity with tracking/dashboarding tools (e.g., Power BI, Tableau).
• Problem-Solving & Analytical Rigor: Ability to analyze complex data sets, conduct root-cause analysis, and recommend actionable solutions.
• Cross-Functional Leadership: Strong communication and facilitation skills to align stakeholders from Logistics, Warehousing, Purchasing, and Finance.
• Sense of Urgency: Highly responsive to critical operational challenges (e.g., VOR orders) with a strong commitment to task closure.
• Ownership & Accountability: Demonstrates a high degree of personal accountability ("Own It") and prioritizes high-impact activities ("Do Only What Matters").