Full Stack Developer - Contact Center Voice Channel

At Ford Motor Credit Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation. 

Enterprise Technologyplays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are. 

What you'll be able to do:

Full Stack Developer - Contact Center Voice Channel - positions offered by Ford Motor Credit Company LLC (DEARBORN, Michigan). Note, this is a purely telecommuting/work-from-home position whereby the employee may reside anywhere within the U.S. Develop the technical solution for functional requirements. Deliver valuable, working, tested, quality software released at market speed. Collaborate directly and continuously with the Agile team to deliver business requirements. Perform detailed technical discovery, identifying problem areas, technical and business requirements, and as-is and future state scenarios. Design and develop contact center voice channel applications that are hosted on agent desktops and the Google Cloud Portal. Understand the depth of user stories and provide accurate estimates. 

You'll have…

Bachelor’s degree or foreign equivalent in Electrical and Electronic Engineering, Computer Science or related field and 5 years of progressive, post-baccalaureate experience in the job offered or related occupation.   5 years of experience with each of the following skills is required:  1. Using Jenkins for Site Reliability Engineering workflows as well as continuous integration and deployment (CI/CD) pipelines to ensure that changes are incorporated into shipping software and deployed correctly. 2. Translating business design requirements into functional technical specifications. 3. Using Java, Spring Boot, and Angular J to implement scalable, stateful web services and client-side business logic. 4. Using Cascading Stylesheets (CSS) to implement layout styling of web applications. 3 years of experience with the following skill is required:  1. Using REST API and API Gateways to ensure that data and services are available internally and externally via the internet.

We are offering a salary of$138,486.00 - $184,135.20/yr.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Credit Company, we encourage you to apply! 

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: 

 • Immediate medical, dental, and prescription drug coverage 
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more 
• Vehicle discount program for employees and family members, and management leases 
• Tuition assistance 
• Established and active employee resource groups 
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day 
• Paid time off and the option to purchase additional vacation time. 

For a detailed look at our benefits, click here: 

https://fordcareers.co/GSR-HTHD

Candidates for positions with Ford Motor Credit Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. 

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