Operations Coordinator, Indirect Business Office & Engagement

Job ID: 69766
Location: Dearborn, Michigan
Category: Supply Chain

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At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

Job Type: Full time
Work Type: Hybrid

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We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Purchasing team adds critical value to the entire organization. You’ll help us source the highest quality parts and services from around the globe while ensuring optimal cost and on-time delivery. You’ll also contribute to establishing a robust supply chain so that we can continually produce the vehicles our customers want.

In this position...

The Operations Coordinator, Indirect Business Office & Engagement, serves as the central coordination point for the global Indirect Supply Chain organization. This role leads business office operations, organizational communications, employee and supplier engagement, learning and development, and cross-functional coordination activities that support the organization's strategic priorities.

Acting as the primary interface between leadership, employees, suppliers, business partners, and Supply Chain Center of Excellence teams, the position ensures effective communication, operational alignment, and execution of key organizational initiatives. The role is responsible for maintaining the organization's rhythm of business, strengthening stakeholder relationships, driving employee engagement and capability development, and providing oversight of business office processes and special projects.

What you'll do...

Business Office Operations

Lead the day-to-day operations of the Indirect Supply Chain Business Office.
Manage the business governance, including key meetings, operational reviews, communications, and recurring activities.
Coordinate business office processes, resources, tools, and organizational support activities.
Serve as the intake and coordination point for cross-functional requests, initiatives, and special projects.

Policy & Procedure Governance

Develop, and maintain policies, procedures, and standard work documentation, ensuring alignment with enterprise governance and compliance requirements.
Serve as the central point of accountability for policy version control
Partner with cross-functional teams to ensure control standards.
Translate policy changes into clear, actionable procedures and communicate updates to impacted stakeholders in coordination with the Communications & Engagement function.

Communications & Engagement

Develop and execute internal communication strategies that support organizational priorities and change initiatives.
Lead employee engagement activities, organizational events, and leadership communications.
Coordinate supplier engagement activities, including supplier town halls and enterprise-wide initiatives.
Ensure consistent and professional experience for internal and external stakeholders engaging with Indirect Supply Chain.

Learning & Organizational Effectiveness

Lead onboarding, learning and development, and organizational capability-building activities.
Maintain key organizational resources, knowledge management tools, and employee support materials.
Drive assessment of capabilities and Indirect development strategy

Stakeholder & Relationship Management

Serve as a primary point of contact and representative of the Indirect Supply Chain organization.
Build and maintain strong relationships with leadership, employees, suppliers, business partners, and Center of Excellence teams.
Facilitate alignment across stakeholders and ensure effective coordination of organizational priorities.
Represent Indirect Supply Chain in cross-functional initiatives and enterprise forums.

Qualifications

Experience in program management, business operations, communications, organizational effectiveness, or a related field.
Strong stakeholder management and relationship-building skills.
Excellent written and verbal communication abilities.
Experience leading cross-functional projects and initiatives.
Ability to manage multiple priorities in a fast-paced environment.
High Proficiency with Microsoft Office tools, collaboration platforms, and presentation development.

You'll have...
Minimum

Bachelor's degree or equivalent
2 + years of proven proficiency in Microsoft Office Suite with the ability to create presentations, analyze data, and develop business communications.
2+ years of experience utilizing data analytics and insights to drive strategic recommendations and business outcomes.
Strong foundation in strategy, program management, or business operations.
Self-driven learner with a demonstrated interest in expanding technical capabilities through tools such as Power Apps, Power BI, and related Microsoft technologies.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a range of salary grades 7-8 and ranges from $84,480-$166,200.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

An office lobby with people in various activities.

Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

Health and Wellness

Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.
Financial and Retirement Programs

Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.
Flexible Vacation and Holidays

Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.
Vehicle Discount Program

The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.
Family Growth and Support

Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.
Additional Programs

Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

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Operations Coordinator, Indirect Business Office & Engagement

Looking for jobs tailored to you?

Change the world with your ideas.

Support designed to go the distance.

Health and Wellness

Financial and Retirement Programs

Flexible Vacation and Holidays

Vehicle Discount Program

Family Growth and Support

Additional Programs

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Operations Coordinator, Indirect Business Office & Engagement

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Looking for jobs tailored to you?

Change the world with your ideas.

Support designed to go the distance.

Health and Wellness

Financial and Retirement Programs

Flexible Vacation and Holidays

Vehicle Discount Program

Family Growth and Support

Additional Programs

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