Senior Manager, AI Workflow Redesign

Job ID: 69811
Location: Dearborn, Michigan
Category: Ford Next Businesses

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At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

Job Type: Full time
Work Type: Hybrid

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We are the movers of the world and makers of the future. We get up every day, roll up our sleeves, and build a better world – together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford's Central AI Team is the enterprise hub responsible for scaling AI and agentic solutions across the company — from the businesses that design and build vehicles to the teams that sell and service them. Central to this effort is making sure AI changes how work gets done by fundamentally redesigning workflows and how jobs get done.

In this position...

Ford is building a new capability at the center of our enterprise AI strategy. Reporting into the Central AI Team's Director of AI Strategy, Enablement, & Workflow, the Senior Manager, AI Workflow Redesign is responsible for defining how AI and agentic solutions change the mechanics of work at Ford — who does what, in what sequence, with what handoffs — across Enterprise Bets and the functions that run them. This role sits between the technical build of an AI capability and the operational reality of a team's day-to-day work, translating what an agent or model can do into an improved workflow.

The ideal candidate has done this before: taken a new capability, sat with the team that use it, found where the friction is, and redesigned the process around it. This is not a role focused on building the AI itself — it's focused on making sure AI-enabled work sticks, at scale, across a matrixed organization. Where skill teams or business units already have dedicated workflow redesign talent, this role's job is to make them better through standards, tools, and coaching.

Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week.Relocation assistance may be available for qualified candidates.

What you'll do...

Partner with teams across Ford's businesses to define the workflow and role-redesign playbook for AI and agentic solutions, translating new capability into practical changes in how work gets done day to day
Lead workflow redesign efforts ensuring AI-enabled operating models improve outcomes across the enterprise
Baseline current-state workflows before redesigning. Map how work happens today, including time, handoffs, and volume and identify friction points blocking AI adoption or scale
Build reusable redesign playbooks and templates that can be applied across AI opportunities, providing standards, tools, and hands-on coaching to skill teams and business units that already run their own workflow redesign work
Own workflow adoption metrics feeding into the Central AI scorecard
Manage workflow redesign agency and third-party resources supporting the portfolio, setting scope, pace, and quality bar for their output

You'll have...

Bachelor’s degree or equivalent combination of relevant education and experience
5+ years of experience redesigning workflows, processes, or operating models at team or enterprise scale
3+ years of experience baselining or process-mapping current-state work as a foundation for redesign
2+ years of experience building playbooks or standards
2+ years of experience managing external agency, consulting or vendor resources against scope, timeline, and quality deliverables.
1+ years of experience leading the operationalization and adoption of digital, automation, or AI/ML solutions into day-to-day business workflows acting as the bridge between delivery teams and operational end-users.

Even better, you may have...

Master’s degree
Strong communication and coaching skills
Experience in automotive, manufacturing, or other large-scale enterprise organizations with complex, matrixed operating structures
Background in process design, organizational design, or change management
Experience partnering with HR or L&D on role redesign and training rollout tied to new technology

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourae you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

This position is leadership level 5 and ranges from $141,700- 268,300.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here:

https://fordcareers.co/LL5

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

An office lobby with people in various activities.

Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

Health and Wellness

Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.
Financial and Retirement Programs

Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.
Flexible Vacation and Holidays

Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.
Vehicle Discount Program

The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.
Family Growth and Support

Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.
Additional Programs

Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

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Senior Manager, AI Workflow Redesign

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Change the world with your ideas.

Support designed to go the distance.

Health and Wellness

Financial and Retirement Programs

Flexible Vacation and Holidays

Vehicle Discount Program

Family Growth and Support

Additional Programs

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