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Specialist, Learning and Development

Job ID
65899
Location
Dearborn, Michigan
Category
Ford Credit Services

Overview

At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

  • Job Type: Full time
  • Work Type: Hybrid

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position... 

The Specialist, Learning & Development is a highly creative, technically savvy role responsible for designing, developing, and deploying modern, high-impact learning experiences. Working with an engineering mindset, you will transform complex concepts into engaging, interactive, and visually stunning digital assets. 

This is not just an administrative role—you will be our in-house creative studio. You will own the end-to-end development of interactive e-learning modules, high-quality video content, simulations, and innovative learning solutions (like gamification and AI-assisted tools) that scale across the enterprise. 

What you'll do...

  • Instructional Design & Interactive Development: Design and build end-to-end digital learning pathways and interactive modules using modern instructional design frameworks (ADDIE, SAM, Agile). Create code-enabled interactivities (using HTML, CSS, or JavaScript where necessary) to push the boundaries of standard e-learning. 
  • High-End Video & Multimedia Production: Script, storyboard, and edit professional-grade video content, motion graphics, and microlearning assets. Turn dry technical training into cinematic, engaging, and digestible visual stories. 
  • Innovative Learning Solutions: Research, prototype, and pilot cutting-edge modalities (such as gamification, interactive scenarios, software simulations, and AI-driven learning tools) to keep our learning ecosystem best-in-class. 
  • LMS/LXP Ecosystem Management: Ensure all digital assets are fully optimized for accessibility (ADA/WCAG compliance), responsive across devices, and seamlessly integrated into our LMS/LXP environments (using SCORM, xAPI, and modern metadata/taxonomy standards). 
  • Stakeholder & SME Collaboration: Partner closely with subject matter experts (SMEs), IT, and business leaders to diagnose performance gaps and translate technical workflows into intuitive, learner-centric training. 
  • Data-Driven Iteration: Monitor and analyze learning analytics and feedback. Use data to continuously iterate on content, ensuring our programs remain highly effective, engaging, and aligned with business goals. 
  • Brand & Quality Governance: Maintain visual standards, brand consistency, and content integrity across all learning platforms. Keep content libraries organized, reusable, and easy to navigate. 

You'll have...

  • Bachelor’s degree in Educational Technology, Instructional Design, Digital Media, Computer Science, or a related field (or equivalent portfolio-backed experience). 
  • Minimum 3 years of hands-on experience designing and developing digital-first learning solutions, interactive e-learning, and video content.
  • Expert-level proficiency with Articulate 360 (Storyline and Rise), Captivate, or similar rapid-authoring suites. Ability to customize templates beyond out-of-the-box settings. 
  • Strong hands-on experience with video editing and motion graphics software (Adobe Premiere Pro, After Effects, Camtasia, Vyond, or equivalent) and graphic design tools (Adobe Photoshop, Illustrator, or Canva). 
  • Solid understanding of HTML, CSS, and basic JavaScript to customize e-learning interactions. Familiarity with SCORM, xAPI (Tin Can), and how content packages interact with LMS/LXP platforms. 
  • Deep understanding of adult learning theory, cognitive load theory, and user experience (UX/UI) design principles applied to digital learning. 
  • Ability to manage multiple creative projects simultaneously, balance tight timelines, and pivot quickly as business needs evolve. 
  • Exceptional communication skills with the ability to build strong relationships with technical teams and translate complex topics for a general audience. 

***Portfolio Required: Candidates must provide a digital portfolio demonstrating interactive e-learning samples, video production/editing work, and visual design capabilities.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service 

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 

• Paid time off and the option to purchase additional vacation time. 

This position is a salary grade 6 – salary grade 8 and ranges from $74,300-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: New Hire Benefits

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. 

#LI-Hybrid

#LI-FordCredit   

#LI-MG1

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

  • Health and Wellness

    Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.

  • Financial and Retirement Programs

    Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.

  • Flexible Vacation and Holidays

    Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.

  • Vehicle Discount Program

    The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.

  • Family Growth and Support

    Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.

  • Additional Programs

    Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Testimonial

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

  • Built on one bold idea and the passion to define sustainable transportation for generations to come, Ford is a story about people with a vision that’s still being written.

    What We Do
  • Ford’s culture fuels the kind of momentum where ideas flow, progress is unstoppable, and our people keep redefining what it means to innovate.

    Our People and Culture
  • At Ford, your work matters, your life matters and we’re here to back the whole you—from growth to well-being—so you show up ready to realize your full potential.

    Your Benefits

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