Technical Project Manager- Ecommerce

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Working within our Marketing, Sales & Service organization gives you the opportunity to advance the Ford reputation as a visionary vehicle and mobility services company delivering a trusted customer experience. We’re looking for informative individuals with the marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer dedication. If you have an audience-first attitude, join us and be the eyes, ears and voice of Ford.

In this position...

Consider joining Ford as a Technical Project Manager in our Ecommerce space. This role is responsible for being a key driver in orchestrating delivery of critical business values for small to large, internal, and cross-enterprise projects that directly impact customer experiences. Projects may include improvements to core elements of our online shopping experiences including pricing, incentives, promotions, lease and financing options for shop and buy customer journey as well as special projects that involve various partners. Leading via influence multi-functional teams from across the technical teams and product management teams, the incumbent will handle a small portfolio of projects, from Discovery through to Delivery. In addition to showing entrepreneurial thought leadership, you will be required to use core project management, communication, presentation and creative problem-solving skills to deliver projects on time and within budget.

You will serve as a key driver for our eCommerce platform, translating strategic roadmaps into executable plans and prioritized backlogs. You will provide strong agile leadership, cross-team coordination, and operational portfolio management, aligning business, technical, and security workstreams to deliver high-quality, customer-centric experiences.

Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week. 

What you'll do...

• Agile & SAFe Leadership: Prepare, facilitate, and lead all Agile/SAFe ceremonies (Daily Stand-Ups, Iteration Planning, PI Planning, Backlog Grooming, Retrospectives, and Scrum of Scrums) to align platform work with broader program objectives.
• Project & Portfolio Management: Manage a small portfolio of eCommerce projects from Discovery to Delivery. Create detailed project plans, track milestones, assess overall product health, and deliver status reports/executive presentations detailing risks, blockers, and dependencies.
• Backlog & Requirement Refinement: Collaborate with Product Owners, Principal Engineers, and development teams to translate platform capabilities (tooling, pipelines, infrastructure, security) into clear, testable requirements, user stories, and acceptance criteria.
• Cross-Functional Coordination: Coordinate across internal teams (such as Ford Credit) and external stakeholders/vendors to define release content, manage dependencies, avoid duplicated efforts, and enable shared platform adoption.
• Delivery Quality & Best Practices: Partner with engineering leads to promote "Definition of Done," automated testing, CI/CD, and robust security/reliability requirements. Use GitHub workflows and delivery metrics to continuously evaluate and improve quality.
• Tooling & Reporting Administration: Act as the Jira/Rally and Confluence administrator for the portfolio—driving data integrity, maintaining user access, and generating dashboards/views to support leadership reporting.

You'll have...

• Bachelor of Computer Science, Information Systems, Systems Programming or equivalent combination of relevant education and experience
• 6+ years of IT experience, including 3+ years of experience managing eCommerce Cloud or On-Prem) or technical software delivery projects. 
• 3+ years of experience as a Technical Product/Project Manager, Product Owner, or SRE/Platform-focused role, with a strong understanding of modern delivery practices (CI/CD, trunk-based development, automated testing, observability, and infrastructure-as-code).This includes possessing exceptional facilitation, communication, and interpersonal skills to collaborate effectively with both technical engineers and non-technical global stakeholders in a fast-paced environment
• 2+ years of experience working in Agile/SAFe environments (ARTs, PIs, Epics, Features, and Stories).
• 2+ years of experience with Jira (or similar) for backlog management, reporting, and administration, alongside experience with GitHub (or similar) for source control and release workflows.

Even better, you may have...

• Master’s Degree

• Google Cloud Digital Leader and/or SAFe Agilist certifications.

• Background in automotive, eCommerce services, or similarly regulated industries.
• Specific experience within eCommerce Pricing, Promotions, Finance or Incentives.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and core platform capabilities (logging, monitoring, APIs, and developer portals).
• Understanding of reliability and performance metrics (SLIs/SLOs, error budgets, and incident management).
  

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

This position is a salary grade of 7 or 8 and ranges from $99,600- 192,900.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here:

https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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