Process Coach of Material Planning & Logistics-Planta Ford Irapuato

The Process Coach of MP&L is responsible for leading the daily internal logistics operations within the Material Planning & Logistics (MP&L) function, ensuring the correct execution of receiving, shipping, market, and buffer processes to prevent production line stoppages. In this role, you will supervise a team of 30 to 50 hourly operators and technicians, ensuring compliance with safety, quality, delivery, cost, maintenance, and people standards. You will lead daily start-up, close-up and shutdown operations, drive continuous improvement initiatives, manage the versatility matrix and development of your team, and act as a liaison between the work team, plant leadership, and the union to foster a stable, high-performing work environment.

Safety

• Confirm shift start-up status and verify the team's understanding and application of Safety Values.
• Ensure compliance with safety standards (JSA – Job Safety Analysis).
• Lead incident and accident investigations (OSHIM – GPA).
• Lead by example, avoiding unsafe acts and conditions (cell phone use, mobile equipment, etc.).
• Follow up on and participate in safety activities (talks, courses, standards).

Quality

• Ensure compliance with logistics delivery standards to customers.
• Create and maintain up-to-date work instructions for the different activities within the area.
• Ensure proper handling of materials in markets and buffers.
• Provide support in the analysis of rejections and customer complaints related to logistics issues.
• Apply segregation and reporting processes for nonconforming material received from suppliers.
• Report discrepancies in material receipt and communicate them to suppliers through the Penske team.
• Ensure the cleanliness of internal containers, preventing contaminated containers from reaching the point of use.
• Ensure compliance with applicable CT-PAT standards for the operation.

Delivery

• Ensure the daily start-up and shutdown of operations together with the work team.
• Efficiently manage receiving, shipping, market, and buffer operations.
• Ensure the correct execution of EWM operations and maintain system integrity.
• Lead daily operations meetings with Team Leaders.
• Understand the production plan to support appropriate decision-making.
• Ensure timely completion of transport loading and unloading.
• Prevent production line stoppages resulting from inefficiencies in internal logistics processes.
• Report and escalate any critical material detected in the operation in a timely manner.

Cost

• Drive continuous improvement in internal logistics processes.
• Prevent material scrap resulting from internal logistics handling failures.
• Avoid overtime caused by logistics operational inefficiencies.

Maintenance

• Promptly report malfunctions of industrial mobile equipment.
• Ensure the availability of industrial mobile equipment for preventive maintenance.
• Maintain the logistics infrastructure of the area in good condition.

People

• Ensure proper management of union personnel under their supervision.
• Review the Process Job Observation (PJO) daily and align it with the team's versatility matrix.
• Manage the operating personnel's versatility matrix, focused on team development.
• Manage the continuous improvement system (ideas and Kaizen), including submission, recognition, analysis, and feasibility approval.
• Be responsible for compliance with work operation validation standards.
• Maintain availability to rotate shifts according to Manufacturing needs.
• Foster a stable work environment based on organizational behaviors and values, acting as a liaison between the work team (technicians and operators), the plant, and the union.
• Keep the work team informed of relevant company matters.

Education & Experience

Functional Skills

• Inventory management, material handling, personnel management, and problem-solving methodologies.

Technical Skills

• Proficiency in ERP and EWM systems; strong command of Excel; knowledge of Power BI (desirable).

Leadership Skills

• Service-oriented attitude, self-management, adherence to standards, effective communication, and conflict management.

DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

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