Group Product Manager

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realise your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation. As the financial engine of Ford, Ford Bank is at the heart of the Ford customer experience. By transforming how we enable customers to own and finance vehicles, we are ultimately transforming the way people access and interact with transportation on a global scale.

Ford Bank is experiencing significant business transformation in an ever-changing digital world and searching for a GroupProduct Manager, who will help to unlock the power of our data and transform our relationship with customers. Ford Bank is not just evolving but upending what it means to finance vehicles as an industry. Every day, we are reinventing the experience of millions of users. We are reinventing the way people think about financing. We are making our products and services incredibly easy to understand and helping to provide freedom of movement to everyone.

Ford Bank is searching for a Group Product Manager, who will lead the Data & Document Services Team in Germany and the UK. This team of Senior Product Managers and Product Analysts build, implement and enhance our digital services and experiences for our diverse internal users, dealers and end-customers across Europe. You will be responsible for owning these portfolios, delivering these products to market, measuring their success and then pushing for their continual improvement. This is a rare opportunity to apply your unique Product, Design and Tech skillsets to support the wider business in our transformation.

As a Group Product Manager, you'll collaborate with and lead a diverse team of product managers, engineers, designers, and stakeholders across Europe to: 

• Lead a European team: Manage a diverse team across multiple geographies ensuring effective collaboration and communication while enhancing and maintaining the portfolios.

• Engage with senior stakeholders: Build and sustain strong relationships to ensure strategic alignment and to prioritise portfolio goals.

• Partner with multiple cross functional teams on digital data driven solutions across Europe including vehicle and residual value data services, the document management suite and eContracting / eID / eSign capabilities.

• Utilise technical expertise: Apply your technical skills to guide the development of new features while managing existing products to ensure robustness and efficiency.

• Own and shape the roadmap: Set and communicate portfolio-level product roadmaps; make strategic prioritisation decisions that maximise impact and align with business objectives; foster trust with team members and stakeholders.

• Stay ahead of the curve: Monitor and analyse competitor offerings and industry trends, identifying opportunities to enhance user, dealer and customer capabilities.

• Drive operational efficiency: Identify opportunities to streamline the dealer and customer experience, while considering impacts on operational teams.

• Foster cross-functional collaboration: Work closely with product, engineering, design, and business stakeholders to ensure the overarching product vision is achieved.

• Drive innovation and problem solving: Turn business and customer challenges into opportunities for innovation and measurable improvement.

• Ensure high-quality delivery: Collaborate with cross-functional teams to deliver impactful launches that ensure an exceptional internal and external customer experience.

• Measure performance effectively: Define and track key metrics; use quantitative and qualitative insights to ensure we’re solving real customer problems and delivering value.

• Strong experience in a product role: Advanced-level product management skills, demonstrated by delivering multiple products into production with significant adoption.
• Exceptional communication: Comfortable communicating with senior stakeholders, engineers, and product leadership; able to tailor your message to the audience. Your stakeholders need to know your plans, and your teams need to understand the detail.
• Stakeholder management: Able to manage a complex stakeholder environment, developing processes and ceremonies to keep stakeholders aligned and elicit input.
• Customer centricity: You empathise deeply with customers and users and truly understand their challenges.
• Data-guided: You use data to guide decision-making and priorities. Where data is missing, you work to establish it, and you make key metrics visible through clear reporting.
• Product strategy: You connect the organisation’s long-term aspirations with a coherent long-term strategy for your portfolios and products.
• Self-starter: You thrive amid ambiguity and complexity, bringing clarity and momentum; you become the go-to expert for your product area.

• People leadership and influence: You lead your team effectively and influence stakeholders across functions and multiple geographies.

• Experience owning a product in multiple markets: You have built products to serve multiple markets and have prioritised developments across markets.

• Proficiency in both German and English (written and spoken)

Additional Information:

The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.

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