Technology Service Management Specialist, BlueOval Battery Park Michigan

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Ford’s legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we’re not just assembling battery systems; we’re leading a transformation. As a key member of our start-up team, you’ll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.
At BlueOval Battery Park Michigan, you will...
• use your entrepreneurial skills and team mindset to come up with data-driven solutions
• build and lead an agile team to deliver the advanced technology that drives the future
• create a culture of trust, encourage diversity of thought and foster leadership in others
• be part of the historic transformation of the automotive industry.

In this position... 
Responsible for managing, securing, and deploying organization's client endpoints (laptops, mobile devices, virtual desktops). Utilize Microsoft Intune or similar MDM tools to oversee Mobile Device/Application Management (MDM/MAM), enforce security baselines, and automate software and OS deployment to maintain a productive and secure IT environment.

What you'll do...

Device Profile & Policy Management:

• Create, configure, and deploy device configuration profiles for Windows, iOS/iPadOS, and macOS devices to enforce company settings and standards.
  Manage device enrollment, including corporate-owned and bring-your-own-device (BYOD) scenarios.

• Utilize Windows Autopilot for a modern, zero-touch deployment experience for new Windows devices.
  

Security & Compliance:

• Develop and implement security and compliance policies to protect corporate data and resources.

• Enforce security baselines, such as password complexity, device encryption, and firewall settings.

• Monitor device compliance status and work to remediate non-compliant devices.

Application Management:

• Deploy, update, and manage applications (LOB, Store apps, and apps) for various device platforms.

• Create and enforce App Protection Policies (APP) to control how data is used within mobile applications.

Monitoring & Reporting:

• Monitor the health and compliance of devices through the Microsoft Intune admin center.

• Generate and analyze reports on device status, policy compliance, and application deployment.

• Identify and troubleshoot issues related to device management, enrollment, and policy enforcement.

Collaboration & Support:

• Work with other IT and security teams to ensure Intune integrates seamlessly with other services like Microsoft Entra ID (formerly Azure Active Directory) and Microsoft Defender for Endpoint.

• Provide advanced-level support and troubleshooting for Intune-related issues.

You'll have...

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 5+ years of experience as a Microsoft Intune Administrator or in a similar endpoint management role.

Even better, you may have...

Technical Skills:

• Deep understanding of Microsoft Intune and the Microsoft Endpoint Manager suite.
• Experience with multi-platform device management (Windows, iOS, macOS).
• Strong knowledge of Microsoft Entra ID, Conditional Access, and related security concepts.
• Familiarity with PowerShell for scripting and automation is a plus.
  

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
• Paid time off and the option to purchase additional vacation time. 

This position is a salary grade 8 and ranges from $99,100-$166,200.    

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. 

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