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Software Engineering Director

Job ID
55042

Overview

At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

  • Job Type: Full time
  • Work Type: Remote

Software Engineering Director

Job ID
55042

Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. We offer a comprehensive suite of vehicles, charging infrastructure, software, and services tailored to fleet and business needs. Our technology team powers the digital backbone of Ford Pro, enabling smarter fleet management and customer engagement through platforms like Salesforce CRM.

The Salesforce Software Engineering Director is a senior technical leadership role responsible for guiding the architecture, integration, and delivery of Salesforce CRM solutions across Ford Pro’s product ecosystem. This role combines deep technical expertise in Salesforce and MuleSoft with a servant leadership mindset to foster collaboration, drive platform consistency, and ensure strategic alignment across product groups.

What you'll do...

Technical Architecture & Delivery

  • Architect scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro’s Common Engineering Policies (CEP), including API standards, logging norms, and release management.

  • Lead MuleSoft integration strategies to connect Salesforce with internal and external systems.

  • Drive Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives.

  • Validate and refine target state architectures through usability testing, performance/load testing, and continuous improvement.

Servant Leadership & Collaboration

  • Act as a consensus builder across other Ford Pro product groups

  • Facilitate alignment on technical decisions, team allocations, and product lifecycle transitions.

  • Promote transparency and shared accountability using progress reporting tools and OKR’s 

  • Champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices.

Financial Acquisition & Resource Planning

  • Support financial and headcount forecasting through collaborative internal processes and related tools.

  • Align product investments with strategic priorities and ensure efficient resource allocation.

  • Participate in Tech Council reviews for budget approvals and product lifecycle decisions.

You'll have... 

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field or a combination of education and experience

  • 12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development.

    • Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)

    • MuleSoft Anypoint Platform (API design, RAML, connectors, orchestration)

    • RESTful API design and versioning

    • CI/CD pipelines and release management, Copado Preferred

    • Logging and monitoring standards (aligned with Ford Pro’s CEP)

    • Cloud architecture validation and performance/load testing

    • Usability testing and persona-driven design

    • Git-based source control and repository management

    • Tool proficiency: JIRA, Microsoft Teams, Miro

    • Framework fluency: Salesforce Well-Architected Framework

    • Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations

  • 3+ years of experience with MuleSoft integration and API-led connectivity.

  • Proven experience leading cross-functional technical teams in Agile environments.

  • Strong understanding of financial acquisition and resource planning processes.

  • Demonstrated ability to lead through influence and build consensus across diverse teamsShape

Even better, you may have...

  • Salesforce Certified Application Architect

  • Salesforce Certified System Architect

  • Salesforce Certified Integration Architecture Designer

  • Other Salesforce Designer Certifications

  • MuleSoft Certified Associate

  • Google Cloud Professional Cloud Architect or other public cloud certifications

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time. 

For a detailed look at our benefits, click here: https://fordcareers.co/LL5NonHTHD


SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Remote 

#LI-AH1

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

Two peoplew looking at a computer monitor

Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

  • Health and Wellness

    Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.

  • Financial and Retirement Programs

    Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.

  • Flexible Vacation and Holidays

    Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.

  • Vehicle Discount Program

    The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.

  • Family Growth and Support

    Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.

  • Additional Programs

    Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Testimonial

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

  • Built on one bold idea and the passion to define sustainable transportation for generations to come, Ford is a story about people with a vision that’s still being written.

    What We Do
  • Ford’s culture fuels the kind of momentum where ideas flow, progress is unstoppable, and our people keep redefining what it means to innovate.

    Our People and Culture
  • At Ford, your work matters, your life matters and we’re here to back the whole you—from growth to well-being—so you show up ready to realize your full potential.

    Your Benefits

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