Owner Information Coordinator

Ford Business Solutions is looking for a

Owner Information Coordinator 

to join our Aftersales teamin ourSzentendre office.

About the Role

We are looking for an Owner Information Coordinator to help create and manage the information that customers receive with their vehicles, such as owner manuals, vehicle instructions, and feature descriptions.

In this role, you will work with engineers, content authors, suppliers, and global Ford teams to make sure vehicle information is clear, accurate, easy to understand, and ready on time. Your work will help customers understand how to use their vehicle and its features safely and effectively.

You should be comfortable working with detailed information, managing several tasks at the same time, and collaborating with different teams.

This role is a great opportunity for someone who enjoys organizing information, working with different teams, and helping create a better customer experience.

What You Will Do

• Help prepare and maintain owner manuals and other customer-facing vehicle information.
• Work with engineers and product experts to understand new vehicle features and make sure they are explained correctly for customers.
• Coordinate content for assigned vehicle systems or features.
• Check that information is clear, consistent, accurate, and follows Ford’s global standards.
• Use Ford content management tools and standard Microsoft Office applications to create, review, and track content. Training will be provided for Ford-specific systems.
• Support updates to vehicle information, including content related to over-the-air software updates.
• Keep track of deadlines and ensure that manuals and other materials are ready before vehicle launch.
• Coordinate review and approval activities with engineers, subject-matter experts, and internal stakeholders.
• Support the local Owner Manual Author team by coordinating schedules, content assignments, reviews, and approvals.
• Work with partner companies on joint vehicle programs, following agreed timelines and requirements.
• Provide regular updates on progress, open topics, possible risks, and next steps during team meetings.
• Cooperate with colleagues in Europe and other global Ford regions.

What We Are Looking For

• Fluent English, both written and spoken.
• Bachelor’s degree in Business Administration, Engineering, or a related field. A Master’s degree is an advantage.
• Ability to understand, organize, and explain detailed or technical information clearly.
• Experience creating customer-facing instructions, user guides, product information, or similar materials is an advantage.
• Good organizational and project coordination skills.
• Ability to manage several tasks and deadlines at the same time.
• Strong attention to detail and a structured way of working.
• Confident communication skills and the ability to work with people from different functions and locations.
• Ability to work effectively both independently and as part of a local and global team.

• Interest in vehicles and Ford products.

Nice to Have

• Experience with content management systems or structured content formats, such as XML.
• Knowledge of tools such as Odyssey, XMetaL, or Teamcenter.
• Experience in the automotive industry or in a global product-development environment.

What you’ll love about us: 

• Being part of a fully supportive, collaborative, and dynamic team
• Hybrid working model with 4 days office presence
• Continuous challenges & great opportunities contributing to your professional development and next career step at one of the largest automotive companies in the world
• Shuttle bus service between local train station and the office
• Cafeteria – Benefits package

• As you will join a car sales company you can use your discount for used car purchase and you can have the chance to try even the most recent models during test driving days 

Please note that we currently run background checks as part of our recruitment process pending a successful interview. 

Location: Szentendre

Getting curious about this opportunity? We would love to tell you more. Stay connected with us and apply. 

#LI-FordHungary