Service Publications Engineer – Ford Alliances (Geely & Renault)

Ford Business Solutionsis looking for a

Service Publications Engineer – Ford Alliances (Geely & Renault)

to join our Aftersales teamin ourSzentendre Office.

The Service Publications Engineer – Ford Alliances (Geely & Renault) provides primarily technical support for the assessment, clarification, and conversion of workshop information received from Ford alliance partners into Ford-standard service publications. The role works closely with Geely, Renault, internal Ford stakeholders, and the service-publications supplier to help ensure that technicians receive accurate, complete, and usable workshop information.

What will be your roles and responsibilities in the team? 

• Perform technical assessments of workshop information supplied by Geely and Renault, including workshop manuals, wiring diagrams, labour times, and service checksheets

• Coordinate with the service-publications supplier to ensure alliance-partner source material is transformed, structured, and delivered in accordance with Ford standards, processes, terminology, and quality expectations.

• Create, manage, and coordinate tickets on the designated platform to raise, document, track, and resolve workshop-information queries with Geely and Renault

• Attend and actively contribute to regular technical meetings with Geely and Renault, representing Ford service-publications requirements and following up on agreed actions.

• Plan and coordinate workshop trials if required.

• Working jointly within the global and regional Customer Service Engineer (CSE) teams including design for service, service tools, diagnostics and service parts.

What are the requirements for this position?

• Business fluent English skills. Advanced language skills in either French or Chinese would be highly advantageous

• Experience reviewing, interpreting, or developing technical workshop information, service documentation, repair procedures, wiring information, or labour operations is desirable

• Experience working with external suppliers, engineering partners, or automotive alliance stakeholders would be beneficial.

• Proficient in the use of common MS-Office applications

• Likes to work in a team and shows strong communication skills
• University or College Degree, preferably in Engineering or a related technical field;an automotive engineering background is strongly preferred.

• Experience in repairing and diagnosing vehicles is an advantage

• Experience with Teamcenter (CAD-Data Review), Photoshop and Illustrator is an advantage

• Experience with authoring content management systems is an advantage

What we offer:

• High Visibility: A highly impactful role with the opportunity to directly shape the future of Ford’s European Passenger and Commercial Vehicle business.

• Career Growth: Continuous professional development and career progression opportunities within a global organization.

• Competitive Package: An attractive salary and benefits package, including a cafeteria plan and health care benefits.

• Easy Commute: Free shuttle bus service from the local suburban train (HÉV) station.

• Advanced Training: Professional labour-time calculation training, where required for the role.

What you’ll love about us: 

• Being part of a fully supportive, collaborative, and dynamic team
• Hybrid working model with 4 days office presence
• Continuous challenges & great opportunities contributing to your professional development and next career step at one of the largest automotive companies in the world
• Shuttle bus service between local train station (HÉV) and the office
• Cafeteria – Benefits package
• As you will join a car sales company you can use your discount for used car purchase and you can have the chance to try even the most recent models during test driving days 

Please note that we currently run background checks as part of our recruitment process pending a successful interview. 

Location: Szentendre

Getting curious about this opportunity? We would love to tell you more. Stay connected with us and apply. 

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