Training Specialist

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position... 

The Training Specialist is responsible for the end-to-end design and delivery of training programs for stakeholders. This role partners closely with various departments to identify performance gaps, deliver engaging learning experiences, and ensure training aligns with organizational standards. The ideal candidate is a dynamic facilitator who can pivot between in-person, virtual, and one-on-one sessions.

This role is remote with occasional domestic travel (up to 40%)

**Preferred location: Colorado Springs, CO or Dearborn, MI to support onsite training

What you'll do...

• Training Delivery & Facilitation: Facilitate high-energy training sessions across various methods, including in-person workshops, virtual webinars (via Microsoft Teams), and side-by-side coaching.
• Stakeholder Collaboration: Partner with individual departments and Subject Matter Experts (SMEs) to determine training priorities and develop plans that address critical job functions.
• Content Stewardship: Review and update company training materials to ensure they accurately reflect current processes, procedures, and business models.
• Logistics Management: Coordinate all training logistics, including room bookings, IT requirements, and facility arrangements for instructor-led training (ILT).
• Evaluation & Reporting: Administer course evaluations, synthesize performance data, and generate reports to measure program effectiveness.
• Continuous Improvement: Perform training observations to evaluate delivery techniques and work with Instructional Designers (ISD) to enhance learning solutions based on learner feedback and observations.
• Compliance & Quality Control: Adhere to the L&D strategy, ensuring all course content is approved by the Design and Legal teams for consistency and quality.
• Training Design & Development: Design training materials and training-related documents as needed. Take ownership of company training material to identify if it accurately reflects current processes, procedures, systems, and business models.
• LMS & LXP Administration: Manage the Learning Management System (LMS) and Learning Experience Platform (LXP) lifecycle by creating offerings, loading activities, and granting learner credits within platforms such as HCM Oracle and Degreed.
• Professional Development: Maintain an up-to-date knowledge of industry trends and expand personal capability to meet evolving organizational needs.

You'll have...

• Communication Excellence: Exceptional communication and presentation skills, with the ability to engage and connect with diverse audiences, including employees, stakeholders, and dealers.
• Technical Proficiency: Advanced skills in communication and training delivery software (e.g., PowerPoint, Teams, and Slido). Intermediate skills in development software (e.g., Arist, Articulate, and Adobe Suite) a plus.
• Adaptability: Proven ability to remain composed and "regroup" during unexpected technical issues or shifting priorities in a fast-paced environment.
• Analytical Thinking: Ability to interpret data from evaluations to identify opportunities for material or delivery enhancements.
• Process Knowledge: Familiarity with Agile methodology and Six Sigma is preferred.
• Operational Flexibility: Ability to work flexible hours and travel domestically to deliver on-site training as required.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service 
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
  • Paid time off and the option to purchase additional vacation time. 

This position is a salary grade 6 - 8 and ranges from $74,300-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: New Hire Benefits

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Remote

#LI-FordCredit    #LI-MG1