Technical Trainer - Brisbane

As a Technical Trainer based in Brisbane, you will be responsible for delivering Curriculum training, New Model Training (NMT), and Performance Improvement training to Ford Technicians across our Dealership network. You will assist Dealers with Technical Training Plans for Technicians, help review technical training and course materials, provide in-depth instruction to technicians on Ford vehicle systems, and overall support the Technical Training program to meet training requirements and targets. 

• Deliver Technical Training, Curriculum training, New Model Training (NMT), and Performance Improvement training across Australia and NZ. 
• Deliver FRTFT courses in support of net Promoter Score (NPS) targets. 
• Review technical training materials and market relevant adjustments to retain a high quality of technical training course material. 
• Prepare training classrooms and work bay readiness before conducting classroom training, including preparation of teaching aids, tools and equipment, training vehicles, and administrative tasks. 
• Provide in-depth instructions to technician on Ford vehicle systems, components, and technologies, including engines, transmissions, electrical systems, brakes, suspension, and steering by following IMG curriculum. 
• Conduct hands-on demonstrations and practical exercises to reinforce technician knowledge of Ford vehicles. 
• Update training attendance and student completion details to ensure the training history data and learner records can be updated in the Learning Management System (STARS) and are up-to-date and accurate. 
• Support the Technical Training Supervisor and FOA/FNZ SEO Manager(s) to meet Technical Training requirements and targets and to implement new initiatives.

You'll have...

• A Training certification and/or previous experience/roles in the Technical Training arena. 
• Proficiency in using automotive diagnostic tools, software, and equipment, with the ability to demonstrate proper operation and troubleshooting techniques.
• Full Australian Drivers License. 
• Ability to build relationships with Technicians and Dealers.  
  

Even better, you may have...

• Ford Master Technician or equivalent Ford technical training experience with strong diagnostic capability preferred.   
• Ability to maintain positive attitude and influence the team culture when faced with changing customer requirements. 
• Creative thinker/problem solver and ability to consider multiple points of view.
• Strong project planning skills, with ability to stay organized while managing multiple project components and programs.

Equal Opportunity 

Ford Australia is inclusive employer, and all qualified applicants will receive consideration for employment. 

If you require any support or adjustments to the recruitment process, please contact Emily Borg on eborg4@ford.com

Applicants must be legally authorised to work in Australia. Verification of employment eligibility will be required at the time of hire.

Please note due to the high numbers of applications we will only be able to contact shortlisted candidates.

*Ford Motor Company of Australia Pty Limited ACN 004 116 223 (Ford) is collecting your personal information in order to consider you for a role at Ford. Ford may also collect personal information about you from third parties such as referees and recruitment agencies for this purpose. Ford may disclose your personal information to its related companies and third party service providers for purposes such as screening and background checks, aptitude testing and health and safety and human resources management activities. Ford’s privacy policy (available at www.ford.com.au) states how you can seek to access or correct any personal information Ford holds about you, how to complain about a privacy breach by Ford and how Ford will deal with a privacy complaint. You can contact Ford at 13 FORD (13 36 73) or via the contact details set out in Ford’s privacy policy