Skip to main content
Ford Careers (Home)
Build a future you can believe in.

Release Train Engineer - Customer Domain

Job ID
59550
Apply Now

At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

  • Job Type: Full time
  • Work Type: Hybrid

Release Train Engineer - Customer Domain

Job ID
59550
Apply Now
In this position...
The Technical Program Manager (TPM) for the Customer Domain is the execution lead for Ford Credit’s Master Data Management (MDM) transformation. You will not just track tasks; you will drive the strategy to migrate legacy systems (MCN) to our new Enterprise Party ID (EPID). You are accountable for the "One Plan"—integrating timelines across Digital, Legacy, Bank, and Ford Pro to ensure the successful launch of the Informatica MDM platform.

What you’ll do. . . 

  • Develop and maintain the master execution plan (Gantt/Critical Path) for the MDM build, ensuring alignment between the Core Build team (Deloitte), Architecture, and consuming channels (Bank, FinSimple, Ford Pro).
  • Actively manage risks and dependencies to accelerate timelines (e.g., targeting Q2 for Digital Integration), challenging assumptions and removing blockers.
  • Hold system integrators and engineering teams accountable for delivery milestones, ensuring the Informatica MDM build meets architectural standards and business requirements.
  • Serve as the "Air Traffic Controller" for the migration from MCN to EPID, coordinating necessary changes across Legacy (Pinnacle/LA) and Digital applications.
  • Act as the primary point of contact for tracking high-level objectives (HIC) for Executive Leadership (SVP/EC level), translating technical progress into clear business status updates.
  • Proactively identify "Collision Points" between the MDM rollout and other major launches (e.g., Bank Go-Live, Unified Billing), developing mitigation plans to protect critical paths.

You’ll have…

  • Bachelor’s degree in Computer Science, Engineering, or related technical field.
  • 5+ years of Technical Program Management experience, specifically managing complex data-centric or migration initiatives.
  • Strong proficiency in creating and managing detailed execution plans (Gantt, Critical Path) while utilizing Agile/SAFe principles for team execution.
  • Experience managing system integration partners (vendors) and holding them accountable to SOW deliverables.
  • Ability to understand technical concepts (APIs, Data Models, Mainframe/Legacy Dependencies) to effectively challenge estimates and drive decisions.
  • Exposure to Master Data Management (MDM) concepts, Informatica, or large-scale Identity Migration projects.

Even better, you may have...

  • Experience in Financial Services, specifically with Core Banking or Lending platforms (Pinnacle, Fiserv, Alfa).
  • Experience managing "Strangler Pattern" migrations (moving from Legacy Monoliths to Modern Microservices).
  • PMP or SAFe certifications (but with a mindset of "Delivery first, Framework second").

Apply Now

Looking for jobs tailored to you?

Upload Your Resume

Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

Two peoplew looking at a computer monitor

Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

  • Health and Wellness

    Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.

  • Financial and Retirement Programs

    Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.

  • Flexible Vacation and Holidays

    Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.

  • Vehicle Discount Program

    The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.

  • Family Growth and Support

    Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.

  • Additional Programs

    Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

  • Built on one bold idea and the passion to define sustainable transportation for generations to come, Ford is a story about people with a vision that’s still being written.

    What We Do

  • Ford’s culture fuels the kind of momentum where ideas flow, progress is unstoppable, and our people keep redefining what it means to innovate.

    Our People and Culture

  • At Ford, your work matters, your life matters and we’re here to back the whole you—from growth to well-being—so you show up ready to realize your full potential.

    Your Benefits

Jobs For You.

Explore roles tailored to your interests, based on your preferences and experience.

More Jobs

Be the first to know about new jobs.

Sign Up For Alerts

Looking for jobs tailored to you?

Upload Your Resume