Warranty Manager

Job ID: 70287
Location: Dearborn, Michigan
Category: Supply Chain

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At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

Job Type: Full time
Work Type: Hybrid

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In this position...

As a leader in our Purchasing / Supplier Technical Assistance Team (STA), your primary responsibility is to lead your team and supplier partners in the robust industrialization of the manufacturing process, deliver improved quality, capacity and reduce warranty on current model production and new model launches, utilizing standard tools and processes.You will also be responsible for the development of your employees and the development of a business plan for your specific suppliers that will achieve best-in-class launch, quality, capacity, and warranty performance.

Guide your team to lead efforts in warranty improvements with cross functional teams and suppliers.

Ensure alignment with Supplier Technical Assistants, Product Development and other Ford functions as appropriate to address technical and systemic opportunities.

Guide your team in identifying systemic lessons learned from project work and ensure they are implementing systemic improvements.

What you will do ....

Coach and lead your team of five warranty engineers in completing warranty analysis and driving improvements
- Utilize Ford’s warranty system to track top issues and drive teams to solve problems.
- Lead effort to have cross functional reviews with suppliers to review their top warranty issues, complete systemic analysis, and drive both warranty and systemic improvements.
- Complete business projects to drive improvements in the systems that are used to understand and solve warranty issues.
- Lead Gembas at Ford and supplier plants to understand and fix top warranty issues.
- Train suppliers and Supplier Technical Assistants in warranty systems and problem-solving techniques.
- Utilize process engineering skills to understand the physics used to create parts and trouble shoot problems.
Learn and drive your team’s knowledge and application of
- Strategic Problem Solving to use strategies to determine the physics, chemistry, electricity, etc. causing the failures and drive to resolution.
- Use 6-Sigma skills including Measurement Systems Analysis, process capability, hypothesis tests, pairwise comparisons, Design of Experiments, Multi-vary analysis, multiple regression, reliability analysis, etc. to complete tests and analyze data.
- Utilize the 3x5 why process to drive to systemic root cause and systemic improvements.

You'll have ...

Leadership training and skills
Data analysis skills
Bachelor of Science/ Engineering, or equivalent technical/manufacturing aptitude
2+ years of Plant Manufacturing experience
Experience leading multiple complex assignments with demanding timelines
Problem Solving Skills – (e.g. Shainin, Green Belt, 8D, Strategic Problem Solving, Black Belt or Master Black Belt.
Ability to develop and present materials to senior leadership with short timelines
Strong communication and team building
Knowledge of vehicle or powertrain component commodities, functions, and related features.
Ability to speak and write in English language fluently to effectively communicate with the global team

Even better, you may have ...

Experience reporting out to VPs and CEOs

Experience leading multiple complex assignments with demanding timelines

Experience developing and executing complex strategies
Six Sigma Black Belt Certification: Demonstrated ability to lead quality improvements initiatives, apply Six Sigma philosophies and principles (including the DMAIC Model)

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $112,680-212,760.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. This position is hybrid with a requirement to be onsite four or more days per week

#LI-Hybrid

#LI-SB7

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

An office lobby with people in various activities.

Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

Health and Wellness

Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.
Financial and Retirement Programs

Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.
Flexible Vacation and Holidays

Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.
Vehicle Discount Program

The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.
Family Growth and Support

Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.
Additional Programs

Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

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Warranty Manager

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Looking for jobs tailored to you?

Change the world with your ideas.

Support designed to go the distance.

Health and Wellness

Financial and Retirement Programs

Flexible Vacation and Holidays

Vehicle Discount Program

Family Growth and Support

Additional Programs

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