Customer Identity Platform Engineer

Job ID: 65620
Location: Mi-Wuk Village, California, Remote
Category: Enterprise Technology

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At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

Job Type: Full time
Work Type: Remote

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The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas. This position requires an individual with a continuous improvement mindset who is driven by the pursuit of operational excellence with the fortitude to build technical prowess to navigate the Azure AD B2C ecosystem, networking, security compliance, and software development.

Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards.
Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture.
Contribute to the development and implementation of IAM strategies and roadmap.
Develop and maintain metric dashboards and monitoring/alerting systems.
Provide day-to-day operations of requests, incidents, and problems.
Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
Use modern software development Agile methodologies to deliver high-quality software on time and on budget.
Use modern software delivery pipelines to automate the deployment and testing of software and platform features.
Maintain and update Ford custom policies using the Identity Experience Framework.
Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications.
Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs.

Minimum Requirements

Bachelor's Degree (or a combination of education and relevant employment)
3 to 5 years of experience with:
Demonstrated understanding and the application/implementation of IAM principles, multi-factor authentication, and conditional access.
Working collaboratively to identify and solve problems with a globally dispersed and diverse team.
Designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.
Demonstrated strong problem-solving skills.
Demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)
Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting.
Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity.
1 to 2 years of experience with:
Dedication to delivering a secure, always-on customer identity platform.
Demonstrated understanding of Azure AD B2C
Understanding of Application Insights, Log Analytics, Azure App Services, Azure API Management.
Demonstrated experience with Dev Enablement Tools (e.g., Jira, GitHub, Postman, etc.).
Demonstrated experience with PowerShell.
Ability to support 24/7 coverage (rotational on-call support).

Preferred requirements:

3-5 years of experience managing Azure AD B2C, including writing and managing custom policies
2-5 years of experience with PowerShell, C#, .NET Core, or other relevant languages.
Experience designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.
Understanding of Site Reliability Engineering (SRE) principles.
Industry recognized certifications a plus (e.g., AZ-900: Azure Fundamentals, Certified Information Systems Security Professional (CISSP)).

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here: https://fordcareers.co/GSRSP2

This position is a range of salary grades GSR7-8 .

Visa sponsorship is NOT available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week. #LI-Remote

#LI-AH1

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

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Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

Health and Wellness

Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.
Financial and Retirement Programs

Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.
Flexible Vacation and Holidays

Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.
Vehicle Discount Program

The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.
Family Growth and Support

Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.
Additional Programs

Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

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Customer Identity Platform Engineer

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Looking for jobs tailored to you?

Change the world with your ideas.

Support designed to go the distance.

Health and Wellness

Financial and Retirement Programs

Flexible Vacation and Holidays

Vehicle Discount Program

Family Growth and Support

Additional Programs

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