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Credit Bureau Analyst

Job ID
63185
Location
, Remote
Category
Ford Credit Services
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At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

  • Job Type: Full time
  • Work Type: Remote
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This role will:

  • Model the Ford OS Behaviors when completing assignments for all CBR responsibilities
  • Demonstrate willingness to learn, take on new assignments, and show the ability to continually improve.

Position Duties 

The Credit Bureau Reporting and Dispute Analyst position duties may include, but are not limited to, the following tasks:

  • Complete scheduled reviews of credit bureau processes to ensure consumer tradelines are accurately reported 
  • Become central point of contact in the organization for all credit reporting and credit history dispute matters
  • Complete scheduled reviews of responses to consumer disputes submitted to ensure the accuracy of response
  • Prepare reports and present finding of reviews
  • Develop and track corrective actions where needed and drive to resolution
  • Become well versed with the Credit Reporting Resource Guide and Metro 2 Format
  • Develop action plans, track open issues and provide status updates to management on a regular basis
  • Maintain an effective working relationship with representatives from the Consumer Reporting Agencies
  • Support company initiatives and special projects from a credit reporting perspective
  • Provide testing support on system changes that are implemented
  • Sponsor all credit bureau and consumer dispute related procedures 
  • Provide support to credit bureau related administrative tasks

  • Strong analytical skills

  • Proficient in credit bureau reporting and disputes
  • Strong drive for results, commitment to quality, and attention to detail
  • Excellent communication skills; oral and written
  • Collections and Customer Service Experience a plus
  • Compliance experience a plus
  • Proficient knowledge of MS-Office Suite (Word, Excel, PowerPoint)
  • Must be self-motivated and able to multi-task
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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

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Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

  • Health and Wellness

    Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.

  • Financial and Retirement Programs

    Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.

  • Flexible Vacation and Holidays

    Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.

  • Vehicle Discount Program

    The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.

  • Family Growth and Support

    Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.

  • Additional Programs

    Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

  • Built on one bold idea and the passion to define sustainable transportation for generations to come, Ford is a story about people with a vision that’s still being written.

    What We Do

  • Ford’s culture fuels the kind of momentum where ideas flow, progress is unstoppable, and our people keep redefining what it means to innovate.

    Our People and Culture

  • At Ford, your work matters, your life matters and we’re here to back the whole you—from growth to well-being—so you show up ready to realize your full potential.

    Your Benefits

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